To win the hearts minds of taxpayers and the general public through the establishment of mutual trust and partnership.
To promote citizen awareness on payment of due taxes, encourage voluntary compliance, inform and educate about government service delivery and development priorities.
- Inform the citizens the activities of the MoF.
- Increase the citizen’s trust in MoF and build positive image.
- Educate taxpayers/traders in compliance with Inland Revenue and customs laws and make awareness campaigns.
- Increase the accountability and transparency of MoF to build trust and partnership.
- Build good relations with the public.
The department has prepared a communication strategy for the tax and customs duties, which may help the taxpayers to pay tax voluntarily.