Department overview and organizational structure
Our vision is the effective administration of customs services based on the principles of modernisation, diligence and efficiency as part of efforts to delivering professional customs services through technical expertise that is in line with global standards, revenue generation and the protection of the country's borders and society.
Our mission is to encourage and strengthen trade, the rule of law and increasing domestic revenues based on improved technical expertise and knowledge and adherence to international laws and conventions.
Our key goals and strategic objectives
Development of effective, efficient and uniform revenue collection systems and procedures
Improvement of staff professionalism through clear understanding and application of the law
Implementation of full declaration requirement by traders
Work in partnership with the business community and other stakeholders through education and awareness programmes.
Strategic approaches to achieve our objectives
Simplification and harmonization of customs procedures.
Promotion of fair, efficient and effective revenue collection.
Facilitation of trade.
Application of advanced risk management.
Computerization of all customs procedures.
Continuous efforts to combat smuggling and contraband.
Training of the personnel aiming at improvement.
Hierarchical structure of the department
